'Come on, Hit Me!' American Airlines Flight Attendant Challenges Passenger (Video)
“American Airlines has suspended a crew member and apologized for the lack of “empathy” shown by its employee to an upset passenger on a flight from San Francisco to Dallas, after a video surfaced showing yet another airline public-relations disaster in the making.
Footage posted to Facebook by user Surain Adyanthaya shows a woman sobbing at the front of the plane while a flight attendant looks on. “OMG! AA Flight attendant violently took a stroller from a lady with her baby on my flight, hitting her and just missing the baby. Then he tried to fight a passenger who stood up for her. AA591 from SFO to DFW,” read the caption to the video, which has already been viewed 2.6 million times since it was posted yesterday (April 21). The video shows another passenger standing up and threatening to fight the male flight attendant, who responds “hit me.”
The footage did not show a flight attendant taking the stroller away, but American Airlines was nonetheless quick to address the incident, trying hard to avoid a public-relations tailspin like the one its competitor United Airlines experienced when customer David Dao was filmed by fellow passengers as he was violently dragged off a United flight to make room for commuting airplane crew.”
Read more here: https://qz.com/966401/american-airlin...