Air Canada Leaves Teen 'Trapped' Alone Overnight at Toronto's Pearson Airport
Air Canada cannot use construction at Toronto's Pearson airport as an excuse for forcing a 15-year-old boy to spend a long, scary night alone, says the boy's mother.
Derrin Espinola was flying alone on May 1 from Denver to Thunder Bay, with a stopover in Toronto, when a flight delay leaving Denver caused the teen to miss his connecting flight.
Espinola said that when he arrived in Toronto around 8 p.m., Air Canada rebooked him on a flight to Thunder Bay the following day, at 6 p.m., but did not offer him any accommodation or vouchers for food.
"I was trapped in the airport and there was nowhere I could go. I could not leave. I could not get a hotel, because I am a minor," Espinola told CBC News in an interview a week after his long, lonely night. "It was like being held prisoner."
The teen said he spent part of the night running between Air Canada service desks explaining that he was a minor and needed help. When none was offered, he did his best to stay alert and awake for fear he would be robbed if he let his guard down.
"I was very hungry, very tired, very scared," Espinola said. "I didn't know really what was going to happen to me."
Meanwhile, his mother, Karin Patock, said she spent 10 hours on the phone, trying to get through to Air Canada and make arrangements for her son.
Read more: http://www.cbc.ca/news/canada/thunder-bay/air-canada-teen-1.4106886