What happened? Amazon Purging Bad Reviews of Clinton’s Book
The online retail giant Amazon has been accused of censorship after it removed many one-star reviews of Hillary Clinton’s memoir for supposedly violating “community guidelines.”
Amazon has acknowledged removing hundreds of one-star reviews of Clinton’s memoir, ‘What Happened,’ claiming they have the right to uphold reviews from legitimate customers.
“In the case of a memoir, the subject of the book is the author and their views,” an Amazon spokesperson told Fortune. “It’s not our role to decide what a customer would view as helpful or unhelpful in making their decision. We do however have mechanisms in place to ensure that the voices of many do not drown out the voices of a few and we remove customer reviews that violate our community guidelines.”
As a result, Clinton’s memoir had five out five stars from over 700 reviews, as of Friday morning. However, the top eight “most helpful” reviews, picked by users, gave the book one or two stars.
"If Amazon doesn't like what we have to say, don't ask for input," said one reviewer, who said their feedback was deleted three times.
ReviewMeta, a website that analyzes the authenticity of Amazon reviews, said that 25 percent of reviewers of Clinton’s book were “suspicious,” a designation it gives users who have only reviewed one title.